Guest Reviews
Many customers praise Primal Ice products for their quality, ease of use, and effectiveness in improving recovery and reducing inflammation. However, some reviewers have reported issues with shipping delays and warranty fulfillment, while others have lauded the company's customer service.
Contact & Hours
About Primal Ice
Primal Ice, founded in 2020 by a former football player, aims to make cold therapy accessible and effective. The company's flagship product, the Primal Tub, eliminates the need for ice, delivering cold water at the perfect temperature 24/7. Primal Ice has sold over 2,500 units across Australia and the UAE and is praised for its affordability, ease of use, and effectiveness in improving recovery, performance, and mental focus. They offer a range of ice bath and chiller products designed for both home and commercial use. Primal Ice's tubs are portable and durable, constructed with high-density drop-stitch PVC and insulated designs. The chillers are energy-efficient and user-friendly, with some models offering both cooling and heating capabilities. The company also offers accessories such as filter housings and water-absorbing mats. Primal Ice emphasizes quality and customer support, offering a 2-year warranty and lifetime support. Their products are designed to be water-resistant and easy to maintain, with features like built-in filtration systems. The company's chillers also have mobile app control, allowing users to activate them only when needed and reduce electricity use. While many customers praise the product quality and customer service, some reviews indicate issues with shipping delays and warranty fulfillment. However, many users have found Primal Ice products to be a valuable addition to their wellness routines, improving sleep quality and reducing inflammation.
Service Menu
| Service | Price |
|---|---|
| Cryo Plunge | Call for pricing |